Shipping policy

At PowerToolsAdapters.com, we are committed to providing fast, reliable, and affordable shipping worldwide. Below you will find details about our shipping rates, delivery times, tracking information, and delivery responsibilities.

Shipping Rates

Our shipping costs vary by region. Please refer to the table below:

Region / Country	Shipping Cost
Asia: Japan	¥300
Australia	Free
Canada	Free
Europe: Austria, Belgium, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Netherlands, Portugal, Spain	€3.00
Europe: Denmark	kr 23.00
Europe: Germany	Free
Europe: Martinique	€4.00
Europe: Norway	kr 35.00
Europe: Slovenia	€5.00
Europe: Sweden	kr 33.00
Europe: Switzerland	CHF 3.00
Europe: United Kingdom	Free
New Zealand	Free
United States (except Hawaii)	Free
United States: Hawaii	$5.00 USD

Important: All duties, taxes, and import fees are always pre-paid by us, so you will never have to pay extra upon delivery.

For other countries not listed above, please contact us at [email protected] to obtain a custom shipping quote.

Delivery Times

United States & United Kingdom: Most orders are shipped from our local warehouses in California, US or Watford, UK, with delivery typically taking 2–5 days. However, not all products are stocked locally. If an item is unavailable in your country's warehouse, it will be shipped from one of our international warehouses instead, with delivery typically taking 5–10 days.
Other Countries: Delivery typically takes 5–10 days. We ship from the closest available warehouse whenever possible, depending on stock availability.
International Warehouse Shipping: We operate multiple warehouses worldwide, and inventory varies by location. Certain products are only stocked in specific regions, particularly because some power tool brands and battery systems are not available in every market. This applies to all destinations, including the United States and United Kingdom.
Want to Know Where Your Order Will Ship From? You're welcome to contact us at [email protected] before placing your order. We'll be happy to check the current warehouse availability for the products you're interested in.

Order Tracking

All orders are shipped with a tracking number. If your order is shipped from outside your country, you will receive both an international and a local tracking number.

Delivery Responsibility

Customers are responsible for providing a complete, accurate, and deliverable shipping address at checkout. Customers are also responsible for monitoring tracking updates and coordinating with the carrier when required.

If a carrier is unable to complete delivery because the address is incorrect, incomplete, inaccessible, or because the customer is unavailable to arrange delivery, pickup, or redelivery, the package may be returned to sender.

Undeliverable or Returned Packages

If a package is returned to sender without prior authorization from PowerToolsAdapters.com, a 20% restocking fee may be deducted from any refund issued.

A 20% restocking fee may also apply if a package is returned because delivery could not be completed for reasons outside of our control, including but not limited to:

incorrect or incomplete shipping address,
carrier unable to access the delivery location,
business closed during delivery attempts,
customer unavailable to coordinate delivery with the carrier,
refused delivery,
failure to collect the package from a pickup location,
or failure to respond to carrier contact attempts.

Original shipping costs, duties, taxes, customs fees, and carrier-related fees are non-refundable. Please refer to our Refund Policy for more details.